Support
Something broken, or someone behaving badly? Here’s how to reach us.
Report a user
Photobello has zero tolerance for objectionable content and abusive users.
In the app:
- Open the chat, or tap the person’s match card
- Tap
…in the top right - Tap Report and pick a reason
Reporting someone also unmatches them — they disappear from your matches and chats immediately, in both directions. Your reason stays private.
If you can’t reach the app, email us with the person’s name and what happened.
We review every report within 24 hoursDelete your account
Settings → Delete Account. Your profile, persona, matches, chats, and photos are permanently removed. This can’t be undone.
Locked out and can’t get in? Email us and we’ll handle it within 48 hours.
Manage your subscription
Photobello+ is billed through Apple. To cancel or change your plan, go to iPhone Settings → [your name] → Subscriptions.
Refunds are handled by Apple, not by us.
Bugs, questions, anything else
Email us. A real person reads it.
We respond within 24 hours